Returns & Exchanges
We want you to be 100% satisfied with your purchase, which is why we offer free domestic returns and exchanges on all unworn footwear in its original condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange for a different size.
Print Your Label
Follow the prompts to generate a prepaid shipping label and packing slip, which will be sent directly to your email address.
Package Your Boots
Place the unworn items back in their original packaging and secure the prepaid shipping label to the outside of the box.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your return, we will process your refund or ship out your new pair.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing